Aussie Energy Advisor is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We take the greatest care when collecting, storing and using your personal data in order to justify your confidence in ordering with us.

1) Why We Collect Data

• We use this data to manage and process your orders, provide you with up-to-date product, industry and company information (if applicable) and to optimise your ordering experience with us. 
• Aussie Energy Advisor uses cookies to allow you to login to your trade account, maintain a shopping cart and to purchase items in your shopping cart. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Cookies sent to your computer from Aussie Energy Advisor only last while you’re browsing on our website. We do not store persistent cookies on your computer.

2) How We Collect Your Data

• We collect data from you when:

1. You use any of our related services, such as subscribing to our email communications;
2. You browse our products and services or otherwise interact with our website;
3. You accept our cookies and other tracking technologies on your device;
4. You interact with our customer support team or other representatives, for example, via emails, telephone calls, letters, or face-to-face meetings;
5. You interact with us on our Social Media, such as liking our posts, commenting on our posts, private messaging us on our Social Media platforms;
6. Our third-party analytics and other service providers, business or commercial partners provide your data to us, which was collected and processed by them and disclosed to us pursuant to their separate privacy policies; or You voluntarily submit your data to us for any reason.

3) The Types Of Data We Collect

• When you open an Aussie Energy Advisor trade account, we may collect data from you. Examples of the types of data we may collect include your name and contact details, and browsing data while viewing our website. 
• Data may also include network and device data such as IP address and device or advertising identifiers and information we obtain using cookies or other tracking technologies.

4) Sharing Your Data

• We may pass your data to:

1. The Aussie Energy Advisor customer support team. Their access is subject to strict controls and procedures;
2. Service providers and other related entities who provide services to us, such as marketing optimization, information technology, telecommunications, customer analysis or tracking, security or other relevant services which require that entity’s collection, use or disclosure of your data.

• You acknowledge and agree that, should we sell, merge or otherwise change control of our business, our company or the website to a third-party we shall be permitted to disclose the data and other information that we have collected from you to the third-party, without giving notice or seeking prior consent from you.
• We reserve the right to disclose your data, as required by law, when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
• If you would like to access or update any of your data, please email us at admin@aussieenergyadvisor.com.au.

5) Communicating With You

• When you provide us with your email address or mobile phone number, you may opt in to electronic communications in respect of news, promotions, left in cart reminders and updates on the status of your orders, invoices or returns. 
• Your consent to the receipt of certain communications may be implied from the use of certain functional aspects of our service. If you would like to update your communication preferences, please email us at admin@aussieenergyadvisor.com.au. 

6) Changes To Our Privacy Policy

• We reserve the right to modify this privacy statement at any time, so please review it frequently. 
• If we make material changes to this policy, we will notify you by email or by means of a notice on our homepage.